# Flows

Flows are equivalent to google forms, it is used to guide users through interactive, step-by-step processes, enabling them to complete tasks instead of sending links.

## Steps to Create a Flow

1. Navigate to the Dashboard -> WhatsApp -> Flows.
2. Click on **“Create Flows”.**
3.  Enter a flow name.
4. Click on **Continue.**
5. On the left rename your screen.
6. Click on **“Add Screen”** for more screens.
7. On the right under short answer:
   1. Choose the category of the question.
   2. Enter label.
   3.  Select how you want your customers to respond, whether through single or multiple choice, a short answer, or a paragraph.
   4. Enter a helper text, if needed.
   5. Click on **“Add Questions”** for more questions.
8. Enter a **“Button text”.**
9. Click on **“Save”.**
10. A notification will be shown saying flow saved successfully.

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<summary>How to publish a flow?</summary>

1. Navigate to the Dashboard -> WhatsApp -> Flows
2. Search for the flow name created by you
3. On the right side click on the three dots and select **‘Publish’**
4. Once the flow is published, it can be incorporated in the messages

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